Support - FAQ

Which software versions are currently available?

The current versions (as by April 2019) of Hexagon Geospatial and GEOSYSTEMS software are:

Where do I find help for licensing my 2018 Hexagon Power Portfolio software?
Updated license files and a new License Administrator are required to run the release 2018 v16.5.
Licensing FAQs
Licensing videos
For more information and support (IN GERMANY), please contact GEOSYSTEMS Licensing.
How do I hear about updates, service packs etc.?
The availability of new versions or service packs are announced on the GEOSYSTEMS website under "News" and via the e-GEONEWS, the GEOSYSTEMS newsletter, for which you can register here.
How do I use the GEOSYSTEMS online support portal?
At any time you can request support in the GEOSYSTEMS online support portal, see an overview of your support requests and have access to a comprehensive knowledge base from the pool of all support tickets.
Apply for your access to support@geosystems.de with an informal email. We will activate your online access and send you a password. If desired you can later change your password individually.