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Support - FAQ

  • Which software versions are currently available?

    The current versions (as by October 2020) of Hexagon Geospatial and GEOSYSTEMS software are:

    ERDAS IMAGINE2020 (version 16.6)
    GeoMedia2020 (version 16.6)
    ERDAS APOLLO2020
    M.App Enterprise2019
    ERDAS Extensions für ArcGIS2018 for ArcGIS 10.6.1
    IMAGINE UAV1.7 for IMAGINE 2018
    ATCOR Workflow für IMAGINE1.1.2 for IMAGINE 2018
    IMAGINE NoClouds1.0 for IMAGINE 2018
  • Where do I find help for licensing my 2020 Hexagon Power Portfolio software?

    Please see here for more information (in German only).

  • How do I hear about updates, service packs etc.?

    The availability of new versions or service packs are announced on the GEOSYSTEMS website under "News" and via the e-GEONEWS, the GEOSYSTEMS newsletter, for which you can register here.

  • How do I use the GEOSYSTEMS online support portal?

    At any time you can request support in the GEOSYSTEMS online support portal, see an overview of your support requests and have access to a comprehensive knowledge base from the pool of all support tickets.

    Apply for your access to support@geosystems.de with an informal email. We will activate your online access and send you a password. If desired you can later change your password individually.

Kontakt

GEOSYSTEMS
Support team

 
  +49 89 894343-44
  +49 89 894343-99
  support@geosystems.de